Repeat Customer Discount Program
If you are eligible for a Repeat Customer Discount, you should have received a coupon code via email which will grant you the appropriate discount when checking out of our web store.
If you have questions about your discount status, feel free to contact us.
You can also just place your order, using the comments section of the shopping cart to ask your question. No orders are shipped or credit cards charged until after a genuine human being has reviewed your order. If you're eligible, we'll give you your discount when manually processing your order.
We appreciate loyalty from our repeat customers and want to give them the best selection at the best price. At the same time, we want to give new mailing list members the chance to try our wines. We think we’ve come up with a fair solution. We send our mailers out in waves, starting off with customers who purchased from us during the previous year. They will have the first opportunity to purchase the new release. They may also take advantage of a special discount based on their past purchases: 10% plus 1% more for every hundred dollars they spent with us during the previous year (up to a maximum of 20%). Customers who purchased from a release but then chose to skip a year will still receive a 10% discount to welcome them back. Skipping two years will return a customer to retail pricing and a regular spot on the mailing list. Providing we still have wine available after offering to our most recent customers, we will offer wine to regular mailing list members.